|© Mhieronimus | Dreamstime.com - Hollywood Sign Photo|
I recently had the fortune of being on a radio talk show for security professionals. This show has an audience of approximately 10,000 listeners with varied corporate and law enforcement security experience. However, very few of the audience members work in the defense contractor industry or under the National Industrial Security Program.
So, how should a facility security officer and cleared employees respond? Would they lambaste the less knowledgeable person, take time to train them, or become frustrated and walk away.
I've had the opportunity to see all three approaches. The correct and most effective approach is to take the time to train and correct the problem. Next time you engage employees, perform training, or advise a program, be ready for anything, treat the topic with respect and correct the situation.